Privacy Policy

Our Commitment to Your Privacy

At Series Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

We are committed to being transparent about our data practices and giving you control over your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.

This policy applies to all visitors, users, and others who access our services. We may update this policy from time to time, and we will notify you of any significant changes.

Information We Collect

Personal Information You Provide

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and company details when you fill out contact forms
Communication Data: Messages, inquiries, and feedback you send to us
Service Inquiry Details: Information about your franchise goals, project stage, and development needs
Professional Information: Details about your role, studio, and gaming projects

Information Collected Automatically

When you visit our website, we automatically collect certain information:

Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
Device Information: Browser type, device type, operating system, and IP address
Location Data: General geographic location based on IP address
Cookies and Tracking: Data collected through cookies and similar technologies (see our Cookie Policy)

Legal Basis for Processing

We process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Contract Performance: To provide services you've requested
Legitimate Interests: To improve our services and communicate with prospective clients
Legal Obligations: To comply with applicable laws and regulations

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery and Communication

To respond to your inquiries, provide consultations, and deliver franchise development services you request.

Website Improvement

To understand how visitors interact with our site, identify technical issues, and enhance user experience.

Analytics and Research

To analyze trends, measure service effectiveness, and develop insights about the arcade franchise development industry.

Marketing Communications

To send relevant information about our services, with your consent. You can opt out of marketing emails at any time.

Legal Compliance and Protection

To comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our services.

How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

▪ Service Providers: With trusted third-party vendors who assist in website hosting, analytics, email delivery, and other operational services. These providers are contractually obligated to protect your data.
▪ Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
▪ Legal Requirements: When required by law, court order, or legal process, or to protect our rights, property, or safety.
▪ With Your Consent: When you explicitly authorize us to share your information for a specific purpose.

We ensure that any third parties we work with maintain appropriate security measures and comply with applicable data protection laws.

How We Protect Your Information

Encryption & Security

We use industry-standard encryption protocols (SSL/TLS) to protect data in transit. Sensitive information is encrypted at rest using secure algorithms.

Access Controls

We implement strict access controls to ensure only authorized personnel can access personal data, with role-based permissions and authentication requirements.

Monitoring & Auditing

We continuously monitor our systems for security threats and conduct regular security audits to identify and address vulnerabilities.

Breach Notification

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws.

Important Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your personal information to the best of our ability.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Typical retention periods:

Contact Form Data: Retained for up to 3 years or until you request deletion
Website Analytics: Aggregated data retained indefinitely; individual data retained for 26 months
Cookie Data: Varies by cookie type (see Cookie Policy for details)
Marketing Communications: Until you unsubscribe or request removal

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and legal requirements.

Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these may include:

Right to Access

You can request a copy of the personal information we hold about you and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

You can request deletion of your personal information in certain circumstances, subject to legal retention requirements.

Right to Data Portability

You can request your data in a structured, commonly used format for transfer to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing purposes or based on legitimate interests.

Right to Restrict Processing

You can request limitation of processing in certain circumstances while we verify or investigate your concerns.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within 30 days, as required by applicable law.

We may need to verify your identity before processing your request. In some cases, we may be unable to fulfill your request due to legal obligations or legitimate business purposes, but we will explain the reasons if this occurs.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Use privacy-focused browsers or browser extensions to limit tracking
Contact us directly to request the deletion of any previously shared personal data
Opt out of marketing communications by clicking unsubscribe links in emails

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Please note: Opting out of certain data collection may limit your ability to use some features of our website or receive personalized services. However, you can still access most of our content without providing personal information.

International Data Transfers

Our services are operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed. This may include implementing standard contractual clauses or other approved transfer mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

For significant changes that materially affect your rights, we will provide prominent notice on our website or contact you directly if we have your email address. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.